Hirebay › JD templates › Front Desk Officer

Front Desk Officer job description template

A free, ready-to-post Front Desk Officer job description with responsibilities, requirements and skills. Copy it as it is, or customise it for your company in about 2 minutes.

Template

Front Desk Officer

Location: [City, State], Nigeria

Work Mode: Onsite

Job Type: Full-time

Experience: 0 to 1 year

Salary: [Amount] - [Amount] monthly gross

About [Company Name]

[Write 2 or 3 sentences about your company: what you do, who you serve and what makes you a good place to work.]

Role Summary

We are looking for a Front Desk Officer to welcome everyone who visits [Company Name].

You will be the first face and voice of the company, handling visitors, calls and front office admin.

Responsibilities

Reception

  • Greet visitors warmly and direct them to the right person.
  • Answer and route phone calls professionally.
  • Keep the reception area clean and welcoming.
  • Manage the visitor log and security passes.

Front Office Admin

  • Receive and distribute mail and deliveries.
  • Book meeting rooms and keep the schedule updated.
  • Support basic data entry and filing.
  • Order reception and office supplies.

Customer Care

  • Answer general enquiries about the company.
  • Handle complaints calmly and escalate when needed.
  • Support events and visiting guests.
  • Work with security and admin teams.

Requirements

  • 0 to 1 year of relevant experience
  • An OND, HND or degree in any field
  • Excellent spoken English and a friendly manner
  • Neat, professional presentation
  • Basic Microsoft Office skills
  • Good organisation and punctuality
  • Ability to stay calm when busy

Nice to Have

  • Previous reception or customer service experience
  • Knowledge of switchboard systems

How to Apply

Interested and qualified candidates can apply here: [application link], or send their CV to [email address] with "Front Desk Officer" as the subject.

[Company Name] is an equal opportunity employer. Only shortlisted candidates will be contacted.